Flexible pricing plans to coach your agents at scale
Everything you need to turn agents into experts.
Billed monthly
Billed yearly
Save 20% On Yearly Package
Free
Ideal for small teams ready to explore AI-powered training.
$0
/per month
10 role-play sessions
Unlimited users
All languages
81 ready to use scenarios
Basic reporting
No card required
Essentials
Perfect for growing businesses with foundational training needs.
$199
/per month
150 role-play sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Basic reporting
Standard support
⚡ Hot Plan
Elite
Best for expanding businesses with advanced coaching needs.
$399
/per month
400 role-play sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Custom scorecards
Advanced coaching
3rd party integration
Advanced analytics
Priority support
Ultimate
Customizable for enterprise-level businesses.
Custom
Unlimited sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Custom scorecards
Advanced coaching
3rd party integration
Advanced analytics
Priority support
Skills-mapping
Advanced security features
Billed monthly
Billed yearly
Save 20% On Yearly Package
Free
Ideal for small teams ready to explore AI-powered training.
$0
/per month
10 role-play sessions
Unlimited users
All languages
81 ready to use scenarios
Basic reporting
No card required
Essentials
Perfect for growing businesses with foundational training needs.
$199
/per month
150 role-play sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Basic reporting
Standard support
⚡ Hot Plan
Elite
Best for expanding businesses with advanced coaching needs.
$399
/per month
400 role-play sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Custom scorecards
Advanced coaching
3rd party integration
Advanced analytics
Priority support
Ultimate
Customizable for enterprise-level businesses.
Custom
Unlimited sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Custom scorecards
Advanced coaching
3rd party integration
Advanced analytics
Priority support
Skills-mapping
Advanced security features
Billed monthly
Billed yearly
Save 20% On Yearly Package
Free
Ideal for small teams ready to explore AI-powered training.
$0
/per month
10 role-play sessions
Unlimited users
All languages
81 ready to use scenarios
Basic reporting
No card required
Essentials
Perfect for growing businesses with foundational training needs.
$199
/per month
150 role-play sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Basic reporting
Standard support
⚡ Hot Plan
Elite
Best for expanding businesses with advanced coaching needs.
$399
/per month
400 role-play sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Custom scorecards
Advanced coaching
3rd party integration
Advanced analytics
Priority support
Ultimate
Customizable for enterprise-level businesses.
Custom
Unlimited sessions
Unlimited users
All languages
Custom scenarios creation
Custom personas
Custom scorecards
Advanced coaching
3rd party integration
Advanced analytics
Priority support
Skills-mapping
Advanced security features
See all features in details
Pricing
Free
Essentials
Elite
Ultimate
Training sessions included
10
150 / month
400 / month
Unlimited
Monthly platform fee
Free
$199
$399
Custom
Price per additional scenarios
N/A
$2
$1
Custom
Features
Unlimited users
Any language
Custom scenarios creation
Custom personas
Custom soft skills
Custom scorecards
Advanced coaching
Training paths
Datasources (any format)
Scenario branding
Custom user roles
User groups
Hiring experience
3rd party knowledge integrations
Automated scenarios creation
Ticketing tools integration
Quality assurance tools integration
Analytics
Basic
Basic
Advanced
Advanced
Reporting webhook
Support
Self-service
Standard
Priority
Priority
Slack notifications
SSO
Advanced security features
Pricing
Free
Essentials
Elite
Ultimate
Training sessions included
10
150 / month
400 / month
Unlimited
Monthly platform fee
Free
$199
$399
Custom
Price per additional scenarios
N/A
$2
$1
Custom
Features
Unlimited users
Any language
Custom scenarios creation
Custom personas
Custom soft skills
Custom scorecards
Advanced coaching
Training paths
Datasources (any format)
Scenario branding
Custom user roles
User groups
Hiring experience
3rd party knowledge integrations
Automated scenarios creation
Ticketing tools integration
Quality assurance tools integration
Analytics
Basic
Basic
Advanced
Advanced
Reporting webhook
Support
Self-service
Standard
Priority
Priority
Slack notifications
SSO
Advanced security features
Features
Free
Comprehensive feature
Fully customizable features
Priority support
Shared access for family members
Collaboration tools
Unlimited access to all features
Comprehensive feature
Fully customizable features
Priority support
Shared access for family members
Collaboration tools
Unlimited access to all features
Features
Basic
Comprehensive feature
Fully customizable features
Priority support
Shared access for family members
Collaboration tools
Unlimited access to all features
Features
Growth
Comprehensive feature
Fully customizable features
Priority support
Shared access for family members
Collaboration tools
Unlimited access to all features
Features
Scale
Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.
Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.
Smart Role is a platform transforming customer service hiring, onboarding, and training. Our technology helps businesses streamline the process and reduce costs.